Enter your referral code on the booking page and the price is automatically updated to reflect your account credits.
Making a New Booking
One time vs recurring cleanings
Eco Carpet Pro offers quarterly, every 6 month or yearly cleaning at a discounted rate. These cleanings are automatically scheduled on the same day and time based on the interval you select. We send a reminder email and text message to let you know of upcoming cleanings and at any time you can log into your account to skip or reschedule service.
You can schedule one-off cleanings at any time. Please note discounts are available for recurring cleaning (and with recurring cleaning you benefit from convenient recurring service with the same cleaning professional)
How payment works
Eco Carpet Pro only accepts credit/debit card payment for service, however your card is not charged until after service is completed. Please note that on the day before service a pre-authorization hold is made to your card. This is just a hold even though some banks may show this as a charge. The final charge takes place after your service is completed. Click to schedule service below.
Redeeming gift card and coupons
Please enter the giftcard code directly on our booking form at checkout and your price will be automatically updated to reflect the giftcard credit. You can also login to you account at any time to see your giftcard value.
Using Account Credits
When are we available, why do you have 3 hour window
Eco Carpet Pro’s hours of operations are 8:30 am to 5:00 pm. Our last scheduled service starts at 3:30 pm. Please click to schedule service below. Our 3 hour window allows us to handle the unpredictability of cleaning services. Homes are different sizes and require different levels of effort needed to make them clean. So predicting the time spent at a home is incredibly difficult. In addition, we have to deal with other unpredictable factors like traffic, weather etc. Thanks so much for understanding.
What does it cost?
Our pricing is based on the service you select. Simply go to ourbooking page and enter this information and you will get your price.
My Existing Booking
Add additional Notes or Instructions
Please login to you account and add any instructions to your booking. Alternatively, you can contact us here.
Request a receipt
Please note that a receipt is automatically emailed to you on the day of service. If you would like us to send another receipt, please contact us here.
Dispute a fee or charge
Please contact us here so we can research the issue and get back to you quickly.
Tip my professional
Tips are appreciated and you can tip in cash. Alternatively, you can login to you account and add a tip to your booking. Please note that you can also contact us here and we can add this to your account as well.
Report an issue
Please Click here to report any issues. Our goal is 100% happiness, and we will quickly address any issues you may have.
Reschedule or Cancel
If you reschedule at least 24 hours before service, please login to you account and select a new date. Alternatively, you can contact us here and let us know. If you wish to cancel, Please login to you account to cancel your booking. Please note that there is a $70 cancellation fee if cancellation is made after 5pm on the day before service. Alternatively, you can contact us here and let us know.
Change my payment method– Please login to you account to update your credit card on file.
Change my payment method
Please login to you account to update your credit card on file.