About Us

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Eco Carpet Pro is an Award-Winning, Eco-Friendly Carpet, Rug, Upholstery, Tile and Grout cleaning service. We serve all of Hampton Roads and Williamsburg, Virginia. With highly experienced and well screened professionals, a seamless 60-second booking process, secure payment, and a 100% money-back guarantee, Eco Carpet Pro offers the best customer experience.


Eco Carpet Pro was founded in 2012, focused on offering affordable, eco-friendly carpet cleaning with an excellent customer experience. Neil Carson was an IT manager with more than 20 years technology experience; with a B.S. in Industrial Engineering from University of Iowa and a MBA from William & Mary, he always had a passion for technology and business processes. Recognizing that MaidPro, a successful maid Service, founded by his wife, Lily Carson, was struggling to find a Carpet Cleaner who could provide high level cleaning and great customer support, Eco Carpet Pro was born. Neil started to research and engaged in industry recognized training and certification. He tested the best tools and cleaning solutions and implemented those that proved most effective, and safe, for carpet cleaning. Since then, he continued to expand his highly scientific approach to area rugs, upholstery, tile and grout cleaning. He founded Eco Carpet Pro with the goal of building the easiest, most convenient way for busy people to book the best Carpet, Area Rug, Upholstery, Tile and Grout service. His approach, and results, has earned Eco Carpet Pro great feedback and awards for The Best Carpet Cleaning service by both the Virginian Pilot and Daily Press, as selected by the readers.


Neil and Lily Carson have lived in the Hampton Roads area since the 1990’s and quickly grew to call it home, determining that this is where they would like to start their family. Having worked many years for large corporations, Lily pursued her entrepreneurial interest by starting MaidPro of Hampton Roads, in 2007. After more than 20 years in the IT field, Neil now applies a scientific approach to bettering the tools, cleaning solutions and techniques that can best serve customers. Lily and Neil now have two beautiful daughters.

The Carson’s are grateful to the Hampton Roads community and try to give back whenever possible. Through Eco Carpet Pro and MaidPro, they have built a highly capable team of great professionals, offer 401K, profit sharing, flexible work hours, and many other perks. They have been involved in charities, which include Relay for Life, and have started a new initiative, called MaidPro Shares-The Gift of Clean, where they are working with the American Cancer Society and providing free cleaning to local residents who are currently fighting cancer.


Thanks to all of the great employees, contractors, great customers, and amazing Hampton Roads community who have helped us build and grow. Thanks to the carpet cleaning community who supports us whenever we need a hand.